Debt management plan case study
Debt management
Mrs Waterhouse had been in a debt management plan with W3 Debt Solutions for several months.
Together W3 Debt Solutions and Mrs Waterhouse were successful in getting the creditor to stop all contact and to write off the debt.
All of her creditors had been contacted, and the plan was proceeding well – the majority of her creditors had frozen all interest and charges, and agreed to a reduced payments through a debt management plan. Then out of the blue Mrs Waterhouse started receiving a lot of hassle from another creditor who had not contacted her for many years, taking advantage of W3 Debt Solutions willingness to help in any matter Mrs Waterhouse rang her caseworker and explained the situation. The caseworker was quick to establish that the debt was statute barred, and forwarded all the necessary information to Mrs Waterhouse. Together W3 Debt Solutions and Mrs Waterhouse were successful in getting the creditor to stop all contact and to write off the debt.
Her statement
I have found whilst dealing with W3 Debt Solutions that you have always spoken to me on a very professional and always helpful and informative manner concerning my debt management plan. Apart from dealing with my recent Creditors, I had a situation recently where a creditor contacted me from approx 8 years ago chasing me for small debt of approx £500 which was from my previous marriage break-up which was in my name, I did contact yourself and you immediately informed me that this was “statute barred' and emailed me instantly with some information from the net.
I wrote to them and this creditor has now stopped chasing me as they obviously didn't have a case!
Had you not helped with this I would have felt obliged to pay them under the pressure I was receiving?